Privacy Policy

Last updated: February 2026

1. Introduction

GymPilot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gym management platform.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, phone number)
  • Gym business information (gym name, address, logo)
  • Member data that you enter into our platform
  • Payment information processed through Razorpay
  • Usage data and analytics

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send WhatsApp notifications (when enabled by gym owners)
  • Respond to your comments, questions, and support requests
  • Monitor and analyze trends, usage, and activities

4. WhatsApp Messaging

When gym owners enable WhatsApp notifications, we use the WhatsApp Business API to send transactional messages to gym members. These messages include welcome notifications, payment confirmations, and membership reminders. Gym owners are responsible for obtaining consent from their members before enabling notifications.

5. Data Sharing

We do not sell your personal information. We may share information with:

  • Service providers (Supabase for database, Razorpay for payments, Meta for WhatsApp)
  • Legal authorities when required by law
  • Business transfers in case of merger or acquisition

6. Data Security

We implement appropriate technical and organizational measures to protect your data. This includes encryption of sensitive data, secure authentication, and regular security audits. Each gym's data is isolated and only accessible to authorized users of that gym.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You can request deletion of your data by contacting us.

8. Your Rights

You have the right to access, correct, or delete your personal information. You can also object to processing or request data portability. To exercise these rights, contact us at support@thegympilot.com.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Company: Opryon Labs
Email: info@opryon.com
Support: support@thegympilot.com
Website: https://www.thegympilot.com